Ottoman Silks are delighted to offer free priority shipping with tracking facility and delivery within 1-7 days (depending on country of destination) on all orders over £140. Orders below that amount will still benefit from free shipping but via regular untracked mail taking up to 30 days.
Please note that we do not ship pillow stuffing.
We really hope you are delighted with your Ottoman Silks purchase. However, if you are not entirely satisfied, we will offer a full refund provided that:
When returning items, please send via registered mail. The parcel remains the customer's responsibility until it reaches us. We will email you when it arrives.
Returns postage will only be refunded if the product is faulty.
Selanik Caddesi No:7 Hamiyet İşhanı 3rd Floor
06420 Kızılay - Ankara, Turkey
Ottoman Silks Ltd
Bowers Mill House, Bowers Lane Guildford Surrey GU4 7ND UK
0044 1483 565949 firstname.lastname@example.org
UK Company Registration 05245791
© 2016 Ottoman Silks